TK-Fax Manual

CONTENTS

INTRODUCTION
What is a fax server?
What can be sent with TK-FAX?
How does it work?
What is in this manual?
1 - SENDING A FAX
Step 1 - The TK-FAX Send Menu
Step 2 - Selecting the Send Dialog Box
Step 3 - FROM
Step 4 - FROM FAX
Step 5 - TO
Step 6 - TO FAX
Step 7 - SUBJECT
Step 8 - SCHEDULE
Step 9 - OTHER OPTIONS
Job Numbers and Fax Status
Multiple Transmissions
2 - FAX DOCUMENT CONTROL
Fax Quality Considerations
Resending a Fax
Cancel Fax Command
Suspend/Resume Option
Using the TK-FAX Status Screens
3 - REPORTS
Statistics Reports
Reported by Fax/Modem
Reported by Addressee
Reported by Sender
4 - INSTALLATION & CONFIGURATION
Hardware Installation
Loading the Software
Configuring TK-FAX
Basic Parameters Screen
Device Parameters Screen
System Defaults
Testing your fax/modem
Configuration Password
System Restart
5 - FONTS
Available Fonts
Editing Font Characters
6 - INTEGRATION
Intoduction
Interface to the Dialog Box
Background Faxing
Fax Status Calls
7 - IMAGES
Graphics
Overlays
APPENDICES
A. System Information
B. Default Keyboard Assignments
C. TK-FAX Font Examples
D. TK-FAX Sample Overlay

INTRODUCTION


	Welcome to TK-FAX, an exciting new office automation product from Patterson, Gray and Associates. We believe that TK-FAX can simplify the way that you do business and save you countless hours in the daily task of sending messages using electronic facsimile services. The purpose of TK-FAX is to provide a simple and efficient means of creating, sending and monitoring facsimile messages through the convenience of each user's CRT terminal. Before we get started with the details of how to use and configure TK-FAX, we probably should answer some of the questions that you have concerning this product.
What is a fax server?	You are most likely familiar with PC-based fax software that allows the user to send a fax from his or her own computer out over a fax/modem to a remote fax machine. But rather than just providing personal services, a fax server provides these same services to one or more individuals who are on the same computer network. Because a fax server is handling multiple faxes at the same time, it usually has more sophisticated control, status and statistics facilities. In fact, because TK-FAX is able to handle almost all of an organizations outgoing faxes, it can be used as a corporate tool for careful and effective communications while maintaining audit trails and usage statistics.
What can be sent with TK-FAX?	TK-FAX is designed to send computer information. This information can be a document from a word processor, a patient's medical record, a client's portfolio or perhaps messages from an electronic mail facility. It is best suited for sending ASCII text, although there are provisions in TK-FAX for embedding graphic images that have been converted to a fax data format. Because TK-FAX does not have graphics conversion facilities, Patterson, Gray and Associates will provide a mail-in service to scan your particular graphic requests as needed. Give us a call if you have further questions concerning embedded graphics.
How does TK-FAX work?	Briefly, without going into all the details: - you select the computer information to send, TK-FAX then- - Makes a quick copy of it, - Converts it to a fax image, - Dials the remote fax machine using a fax/modem, - Transfers the fax image, - Hangs up the line and waits for your next fax.
What's in This Manual?
Section 1:	Explains how to send a fax from your application software.
Section 2:	Shows how you can check the status of your fax as well as cancel and resend faxes.
Section 3:	Describes the reports that may be produced from TK-FAX for both monthly production statistics as well as system monitoring and error reporting.
Section 4:	Provides detailed information for programmers who want to integrate TK-FAX into their application.
Section 5:	Covers detailed installation and configuration instructions for the system manager.